Comments on: HostDime Power Failure Explanation http://blog.wrightpcconsulting.com/2008/05/26/hostdime-power-failure-explanation/ Wed, 22 Jun 2011 23:17:22 +0000 hourly 1 By: Another Surpass Hosting Outage? | Wright PC Consulting, LLChttp://blog.wrightpcconsulting.com/2008/05/26/hostdime-power-failure-explanation/#comment-244 Another Surpass Hosting Outage? | Wright PC Consulting, LLC Sun, 13 Jul 2008 01:18:43 +0000 http://wrightpcconsulting.com/blog/?p=45#comment-244 [...] this incident was a shorter event that the last one, downtime is downtime and means potential loss of profit, and even more damaging for many– [...] [...] this incident was a shorter event that the last one, downtime is downtime and means potential loss of profit, and even more damaging for many– [...]

]]> By: Wright PC Consulting, LLChttp://blog.wrightpcconsulting.com/2008/05/26/hostdime-power-failure-explanation/#comment-227 Wright PC Consulting, LLC Tue, 27 May 2008 22:36:13 +0000 http://wrightpcconsulting.com/blog/?p=45#comment-227 Who was celebrating a system failure? I was celebrating the upfront, immediate and honest response that HostDime made to the failure. As history as shown, that's not always been the case in similar situations with other companies. Who was celebrating a system failure? I was celebrating the upfront, immediate and honest response that HostDime made to the failure. As history as shown, that’s not always been the case in similar situations with other companies.

]]> By: Manny Vivarhttp://blog.wrightpcconsulting.com/2008/05/26/hostdime-power-failure-explanation/#comment-226 Manny Vivar Tue, 27 May 2008 22:19:44 +0000 http://wrightpcconsulting.com/blog/?p=45#comment-226 Arnold, Thanks for your reply, the backup system itself didn't fail, it was the batteries, which was stated in the statement that have been replaced and a separate bank is in order to setup on standby in parallel. Issues happen to the best of us, to dwell on a misfortunate situation is not good business, how a company deals with the issues I think makes the biggest difference and how it makes them stand out above the rest. I apologize if this impacted you, it isn't easy to come up front with the facts when it can hurt our own image. Arnold,

Thanks for your reply, the backup system itself didn’t fail, it was the batteries, which was stated in the statement that have been replaced and a separate bank is in order to setup on standby in parallel.

Issues happen to the best of us, to dwell on a misfortunate situation is not good business, how a company deals with the issues I think makes the biggest difference and how it makes them stand out above the rest.

I apologize if this impacted you, it isn’t easy to come up front with the facts when it can hurt our own image.

]]> By: Arnoldhttp://blog.wrightpcconsulting.com/2008/05/26/hostdime-power-failure-explanation/#comment-225 Arnold Tue, 27 May 2008 17:31:12 +0000 http://wrightpcconsulting.com/blog/?p=45#comment-225 Their backup system failed and you think that's something to celebrate? What have they structurally changed to ensure it wont happen again? They could have had redundant backup UPS - $40k cheap at the price. Are they getting one now? Doesn't look like it. Their backup system failed and you think that’s something to celebrate?

What have they structurally changed to ensure it wont happen again?
They could have had redundant backup UPS – $40k cheap at the price. Are they getting one now? Doesn’t look like it.

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