Following on the heels of a recent DNS issue, SurpassHosting was hit with another challenge… a power outage at their offices in Orlando.  As a result, many customers are reporting longer than usual response times to tickets.  The data center appears to be unaffected and customer servers appear to be online.

Those tickets likely are increased as a result of the DNS issue which still has lingering propogation issues for some customers who ae seeing intermittent IP resolution.  Despite these challeges, most customers seem to be supporting SurpassHosting’s resolve as they work through these issues.  Talk about mulittasking!